Returns & Exchanges
At Humtto, we stand by the quality of our outdoor and fashion footwear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original shoe box inside a protective shipping carton and include all original tags and documentation to ensure a smooth processing.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing